Hold pickup is available at Central Library and Banning Branch Library.
Once you receive a notification that your hold is available for pick up, you can pick it up at the location you selected when placing the hold.
Central Library: Monday - Thursday 9:00 am - 1:00 pm, and 2:00 pm - 6:00 pm. The library is closed between the hours of 1:00-2:00. Friday and Saturday hours are 9:00 am -1:00 pm. Once you arrive at the library, text "Here" to 714-880-7040 or call 714-842-4481 to let a library employee know you've arrived.
Banning Branch Library: Tuesday 2:00 pm - 6:00 pm and Thursdays and Saturdays 9:00 am - 1:00 pm. Once you arrive at the library, call 714-375-5005 to let a library employee know you've arrived.
If you do not have a cell phone, please call 714-842-4481 to schedule an appointment to pick up your items. Staff will be available from 9:00 -1:00, & 2:00 - 6:00 Monday through Thursday. Friday and Saturday hours are 9:00 - 1:00.
You can place 10 items on hold (this is a new limit during modified service).
Yes! By canceling holds you no longer want, you'll make those materials available for patrons who have requested them. You'll also free space on your card to place new items on hold.
We are starting slowly with our holds pickup service to make sure everything runs as expected. As we develop the procedures to ensure that we can provide this service smoothly, we will look at offering other times, days and locations. We will keep you updated on social media.
At this time, we are not placing requests through interlibrary loan.
The safety of our staff and patrons has been the primary concern as we deliver library services.
- All staff working in the building has been provided with face masks, gloves, and hand sanitizer to utilize while in the library and handling materials. All staff will be taught how to use protective equipment before returning to work.
- All materials will go through a 96-hour quarantine period before being returned to circulation.
The 96 hour quarantine is based on studies done of CoV-SARS-2 (Covid-19) on various types of library materials. You can read more about the REALM project here.
From 1-2 we clean down surfaces in between our shift change.
While we do not have a date for when our buildings will open for public access, library and city staff are working on a phased reopening of the library that prioritizes staff and patron safety. We have had to restructure our regular processes and create new ways of providing traditional library services. HBPL staff loves our library and we are all looking forward to the day that we can reopen our doors so we can see our patrons again. Our goal is to do that as safely and thoughtfully as possible.
On advice from HBPD, we've closed the drive-up circle during sidewalk service to encourage a better flow of traffic and ensure pedestrian safety.
You can return all HBPL materials, including books, DVDs, magazines, and CDs, to any HBPL branch. Central, Main Street, Banning, and Murphy book drops are available 24/7. Oak View book drop is open Monday through Thursday 10-7.
Yes! All HBPL items can be returned to any branch, regardless of which branch they belong to.
All materials are being quarantined for 96 hours before being checked in. Once the 96-hour period is over, the items will be checked in and removed from your card. Items may stay on your card for up to 6 days. Please be patient as we work through the extraordinary amount of items we have at this time.
No, you will not receive any new fines for overdue items. However, you will not be able to check out more items if you've reached the maximum for your card. There is a 96 hour waiting period before any returned items will be removed from your card.
No. Unfortunately, we don't have volunteers in the building to sort donated materials. When our volunteers come back, we'll let you know that we are accepting donations again.
Call 714-842-4481 Monday - Thursday from 9:00 am -1:00 pm, and 2:00 pm - 6:00 pm. The library is closed between 1:00-2:00. Friday and Saturday hours are 9:00 am - 1:00 pm.