Starting June 1st, once you receive a notification that your hold is available for pick up, you can pick it up at Central Library from 10 AM - 4 PM Monday through Friday. Once you arrive at the library, text "Here" to 714-880-7040 or call 714-842-4481 to let a library employee know you've arrived.
If you do not have a cell phone, please call 714-842-4481 to schedule an appointment to pick up your items. Staff will be available from 9-5, Monday through Friday.
You can place 10 items on hold (this is a new limit during modified service).
Yes! By canceling holds you no longer want, you'll make those materials available for patrons who have requested them. You'll also free space on your card to place new items on hold.
Your item will be waiting for you when curbside pickup begins, but please wait for us to notify you that it is available before coming to the library for pickup.
We are starting slowly with our holds pickup service to make sure everything runs as expected. As we develop the procedures to ensure that we can provide this service smoothly, we will look at offering other times, days and locations. We will keep you updated on social media.
At this time, we are not placing requests through interlibrary loan.
You can return all HBPL materials, including books, DVDs, magazines, and CDs, at the Central Library book drop from 9 AM - 5 PM Monday through Friday.
Yes! All HBPL items can be returned to Central Library, regardless of which branch they belong to.
All materials are being quarantined for 72 hours before being checked in. Once the 72-hour period is over, the items will be checked in and removed from your card.
No, you will not receive any new fines for overdue items. However, you will not be able to check out more items if you've reached the maximum for your card. There is a 72-hour waiting period before any returned items will be removed from your card.
We are accepting returns so you can make space on your card to pick up items. This also allows us to receive some of our most popular items so they are available for checkout. You will be able to checkout new items starting June 1st.
No. Right now, we're only accepting returns at Central Library. We are planning ways to safely open our branches and will let you know when those services are available.
No. Unfortunately, we don't have volunteers in the building to sort donated materials. When our volunteers come back, we'll let you know that we are accepting donations again.
The safety of our staff and patrons has been the primary concern as we deliver library services.
- All staff working in the building has been provided with face masks, gloves, and hand sanitizer to utilize while in the library and handling materials. All staff will be taught how to use protective equipment before returning to work.
- All materials will go through a 72-hour quarantine period after being returned to circulation.
While we do not have a date for when our buildings will open for public access, library and city staff are working on a phased reopening of the library that prioritizes staff and patron safety. We have had to restructure our regular processes and create new ways of providing traditional library services. HBPL staff loves our library and we are all looking forward to the day that we can reopen our doors so we can see our patrons again. Our goal is to do that as safely and thoughtfully as possible.
On advice from HBPD, we've closed the drive-up circle during sidewalk service to encourage a better flow of traffic and ensure pedestrian safety.