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Holds Pickup Instructions

Hold Pickup

When is hold pickup available?

Starting June 1st, once you receive a notification that your hold is available for pick up, you can pick it up at Central Library from 10 AM - 4 PM Monday through Friday. Once you arrive at the library, text "Here" to 714-880-7040 or call 714-842-4481 to let a library employee know you've arrived.

What if I don't have a cell phone?

If you do not have a cell phone, please call 714-842-4481 to schedule an appointment to pick up your items. Staff will be available from 9-5, Monday through Friday.

How do I place a hold request online?
  • Login with your barcode number, 14 digits, no spaces (normally begins with 2111900xxxxxxx). Your PIN# is the last four numbers of your phone number when you registered for your library card.
  • Search and locate the item that you would like to request.
  • Click on the Place Hold button. A request confirmation screen will appear.
  • Click the Place Hold button to finalize.
How many items can I place on hold?

You can place 10 items on hold (this is a new limit during modified service).

Can I cancel holds I no longer want?

Yes! By canceling holds you no longer want, you'll make those materials available for patrons who have requested them. You'll also free space on your card to place new items on hold. 

To cancel a hold: 
  • Login with your barcode number, 14 digits, no spaces (normally begins with 2111900xxxxxxx). Your PIN# is the last four numbers of your phone number when you registered for your library card.
  • Go to the Holds tab.
  • Select the checkbox next to the item(s) you want to cancel.
  • Select "Cancel Hold" at the bottom or top of the page.
I had an item on hold when the library closed. Will it still be available for me?

Your item will be waiting for you when curbside pickup begins, but please wait for us to notify you that it is available before coming to the library for pickup. 

Are you going to offer expanded hours? Will you be offering Saturday pick up? When will I be able to pick up holds at a branch?

We are starting slowly with our holds pickup service to make sure everything runs as expected. As we develop the procedures to ensure that we can provide this service smoothly, we will look at offering other times, days and locations. We will keep you updated on social media. 

Can I place a request for an item available through another library system (Interlibrary Loan)?

At this time, we are not placing requests through interlibrary loan. 

Book Returns

When and where can I return my items?

You can return all HBPL materials, including books, DVDs, magazines, and CDs, at the Central Library book drop from 9 AM - 5 PM Monday through Friday.

I have items belonging to a branch. Can I return them to Central?

Yes! All HBPL items can be returned to Central Library, regardless of which branch they belong to. 

I returned my items. Why are they still on my card?

All materials are being quarantined for 72 hours before being checked in. Once the 72-hour period is over, the items will be checked in and removed from your card. 

Will I receive fines for items I don't return?

No, you will not receive any new fines for overdue items. However, you will not be able to check out more items if you've reached the maximum for your card. There is a 72-hour waiting period before any returned items will be removed from your card.

Why can I return items and not checkout new ones?

We are accepting returns so you can make space on your card to pick up items. This also allows us to receive some of our most popular items so they are available for checkout. You will be able to checkout new items starting June 1st. 

Can I return items to branches?

No. Right now, we're only accepting returns at Central Library. We are planning ways to safely open our branches and will let you know when those services are available. 

Can I drop off donations?

No. Unfortunately, we don't have volunteers in the building to sort donated materials. When our volunteers come back, we'll let you know that we are accepting donations again. 

Other Questions

What procedures are you following to keep staff and materials safe?

The safety of our staff and patrons has been the primary concern as we deliver library services.

- All staff working in the building has been provided with face masks, gloves, and hand sanitizer to utilize while in the library and handling materials. All staff will be taught how to use protective equipment before returning to work.

- All materials will go through a 72-hour quarantine period after being returned to circulation.

When will the library reopen?

While we do not have a date for when our buildings will open for public access, library and city staff are working on a phased reopening of the library that prioritizes staff and patron safety. We have had to restructure our regular processes and create new ways of providing traditional library services. HBPL staff loves our library and we are all looking forward to the day that we can reopen our doors so we can see our patrons again. Our goal is to do that as safely and thoughtfully as possible. 

Why is the drive up circle closed?

On advice from HBPD, we've closed the drive-up circle during sidewalk service to encourage a better flow of traffic and ensure pedestrian safety. 

For More Information

For questions about your account or library services:

Call 714-842-4481 (9-5 Monday through Friday)


For more information on the city's response to COVID-19:


Huntington Beach Public Library
7111 Talbert Ave. Huntington Beach, CA 92648
Phone 714-842-4481